Remisens Casa Rosa - Hotel Metropol Annexe

We went for a 4 day trip in summer to the Remisens casa Rosa Hotel, and booked a half board for 2 rooms/ 3 persons. Even though the location and view from the hotel are very nice, there is no way this can be classified as a four star or five star hotel. We booked two rooms. The rooms were not properly cleaned but just in the “necessary” superficial way. After wiping everything down on our own, the wipes were dirty and dark. The walls in the hotel were dirty. There were spots on the wall from some strange liquid substances right next to the bed. In one of the rooms the bathroom was full of fungus. The power outlet in one of the rooms was falling out of the wall. The A/C worked great for the heat, but also made strange rattling sounds throughout the night. The garage costs 20 euros per night. (In our reservation email it said it would be 14 euros) the spaces are very narrow. There is no way to get from the garage to the hotel directly. You have to take two elevators and walk through numerous pathways which is not the best activity in the summer heat. There is no way to reach the beach directly from the pool. You have to walk through the entire pool area, and walk around it in order to get into the ocean. The pool is located directly at the beach. There seems to have been a door from the pool fence in the past, since there is also a direct pathway leading to the ocean, but it is blocked by sunbeds now. The pool has rust in it which is very unappealing. The pool should be for hotel guests only, but there are many people from the outside as well, since nobody really cares to check if the guests are hotel guests or not. The people at the desk were more concerned with their phones than checking entrance cards. Breakfast and dinner are up to standard, even though the prices of the beverages at dinner are ridiculous. 3 euros for 0,5litres of water, which costs 0,50 euros in the shop 100 meters away. The staff is friendly but overwhelmed and understaffed. We will for sure, not be returning.

located at small town with lovely people and not too crowded, this hotel offers everything you need for a vacation. Great hotel with excellent food. The rooms are nice and clean. The view from our room was magical. Pools are great, but the best part of this trip was food at hotel!

Wonderful Hotel with super Team! We are so happy to visit this beautiful country. I would like to say thanks to all Team in breakfast area, especially Svetlana. The territory is very green, very silent ! The seaside is not so far away, and I would like to reccomend Monti beach for dogs!